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The next step
So what’s next for Emerson in the Middle East? “Our next project is a Dubai Solutions and Education centre in our Dubai facility which we’ll be launching in June, along the lines of similar centres we operate around the world,” says Train. “The Centre will have advanced global conferencing capabilities, a solutions theatre, an immersive experience facility, and a training facility. This will enable our customers to have discussions in a collaborative space about the challenges they face in specific industries or applications, and talk to our experts to see how we can help them with different approaches and solutions; ie it will operate as a high level customer experience centre.
“A major concern of our customers is their people, and investing appropriately to foster the right skill sets as the older generation retires and the new generation comes up through the ranks,” concludes Train. “We are very proactive in the education space, and are able to deliver programmes whether on-site, in our centres, on-line or through a blended approach. This is a big focus for us, and has been very much welcomed by our customers as they look for ways to impart the required skills to enable their businesses to move forward.”
You can read the full interview on p22 in Issue 2 of Oil Review Middle East, http://www.oilreviewmiddleeast.com/magazine/current-issue
Promoting efficiency in the downturn
